Client Referral Submissions

Northpoint is grateful for the loyalty and referrals received from clients over the years of Northpoint's excellent service.

Client Referrals

Northpoint is grateful for the loyalty and referrals received from clients over the years of Northpoint's excellent service.
Please see just a few sample referrals below from real clients that have worked with Northpoint and
have found value in the services provided.

Chandra in Georgia

I just wanted to take a moment out of my day to say “thank you” to Yvonne Hunt. Without her, my move and this process would have been stressed and unsuccessful. With Yvonne, this process was totally Blessed from beginning to end. I can’t thank her enough for her patience, education on the process, she put me at ease as I went back and forth with changing my mind with regards to renting out my place and she handled everything that I failed to do. Great partnership. What a true professional. This was the best moving process/experience I’ve ever had. Also, the best business relationship I’ve had in a long time. Always wishing you the best Yvonne!

Best Regards, Chandra

Paul V. in Dallas, TX

“Jenna has helped us coordinate renewing our lease twice now, and we are looking forward to enjoying another year in our wonderful home!”

As a Tenant, I am extremely pleased by the service we have received from Jenna Poché and our experience with Northpoint Asset Management over the past three years. Jenna has been super accommodating and caring from Day One and was instrumental in helping us find and secure the perfect rental home within a very tight schedule while we were moving to Denver from out of town. She really went the extra mile to ensure that all the details were taken care of and that everything was smooth and stress-free.

Since we moved in, Jenna has continued to provide us with excellent professional service. She is very responsive and quick to assist and address any needs that come up. Jenna has helped us coordinate renewing our lease twice now, and we are looking forward to enjoying another year in our wonderful home!

The property is great, Northpoint’s online systems are very convenient and easy to use, but the best has been working with Jenna, she is fantastic!

Josey W. San Diego, CA

As a tenant, we had a wonderful experience with Northpoint Asset Management.

Whenever we needed anything, if we called we always got an answer. Jenna was competent, patient, polite and a problem solver.

I highly recommend Jenna as someone who satisfies both landlords and tenants and is a wonderful go -between.

I even recall a time we had an issue with a lock on our screen door. Jenna met with us on a Saturday to solve the problem… exemplary!

Robin B. in Denver, CO

Jenna Poche of Northpoint Asset Management is a superstar!  We needed to move quickly, literally signed the lease on Sunday and the furniture arrived Monday morning. Jenna was professional she understood the urgency of our situation and moved quickly to make it ALL happen.

Very pleased with the outcome from move in to move out and would highly recommend her as a real estate agent and property manager to everyone. You won’t be disappointed… guaranteed!

Shawn in Atlanta, GA

I worked with Sara to obtain a rental home when I needed to move. Sara was very accommodating and was always available when I had questions. The process with NorthPoint is as simple as it gets. She let me know as soon as she had received word that the landlord was comfortable and I was able to move in at the end of that week. Sara went above and beyond for me which was highly appreciated.

Jean B. in Englewood, CO

Jean B. in Englewood, CO. Jenna Poché of Northpoint Asset Management is the best leasing agent I’ve ever met: professional, honest, responsive, and friendly. Any time we had problems with our leased home, she quickly got answers and results from the out-of-state owner.
The company has an excellent online tool to make payments or report maintenance problems.
I highly recommend Northpoint Asset Management and, specifically, Ms. Poché: much appreciation for all your hard work and good attitude!

Justin B. from Littleton, CO

Justine B. from Littleton, CO: When it came time to rent my property in Denver I didn’t want to have to deal with management tasks that came along with it, so I hired Northpoint Asset Management to take care of the day-to-day. Jenna Poche was everything I could ask for in a property manager. She returned emails/calls in a timely manner and took great care of the tenants and me. If I had to rent a property again I would consider hiring Northpoint to manage the process.

Christina in Denver

Christina in Denver: As a fist time “landlord”, I needed some assistance with renting out our condo. After reaching out to Northpoint, we landed Jenna Poche as our property manager.
She definitely has set my mind at ease over the past 3 years. Not only did she keep me posted with any issues concerning our tenant or the unit, she acted as a very professional buffer between us and a some-what tightly wound tenant.
At the drop of a hat, she was there to offer her professional opinion and took the time to evaluate situations at the condo, itself!
Thank you for everything, over the years. You are much appreciated!

Lynn in Louisiana

Lynn in Louisiana: I would just like Northpoint Management to know about one of your property managers, Stephanie McCoy. She has done an excellent job in handling my property on Wimberly Ct, Mesquite, TX. This property has been leased through Northpoint for about 4 or 5 years. I haven’t had to make the 6 hr drive from my home in Louisiana even once. Stephanie has taken care of all issues that have come up. The house has now been sold, as of today and she took care of all the details associated with the sale too.
Thank you Stephanie and Northpoint!!

Joan in Denver

Joan in Denver: To Whom It May Concern:
I am writing to express my extreme pleasure with a very special real estate agent, Ms. Jenna Poché of Northpoint Asset Management Group, who represented me, in my recent sale of a single-family home in Denver, CO.
I have had the pleasure of knowing Jenna both professionally and personally, for over the past three years.
She has guided me during this sensitive time, with her stellar property management skills, even before the final sale and through the entire process, from finding renters to prequalify, processing the applications, property maintenance, and upon move out of those renters, to search for potential buyers, negotiating offers and counteroffers, and closing the deal.
I credit Jenna with a smooth, stress-free home-selling experience, despite some of the issues she had encountered and handled smoothly with her professional savvy.
This was the first home I purchased with my late husband and son, many years ago, and the memories were emotional for me to let go, but with after consideration and counseling with Jenna that this would be in the best interest for me to do, (since I lived out of state), the sale of this home was inevitable, Jenna provided me with her wisdom, personable knowledge and compassion, excellent business style, and knowledge of the Denver market inside and out.
I never could have gotten through this over the past three years without her.
To reiterate, I am nothing but pleased with Jenna Poché and her expertise and I highly recommend her to everyone seeking real estate dealings in the Denver metro market and beyond…and when I say beyond, she was instrumental in assisting my brother, with securing a property manager in Texas, by recommending someone within her company in his area to who eventually assisted the sale of his home that was on the market for years.
In the future, when my plans call to relocate back to the Denver area, I am hoping I can once again benefit by her services, and I know over the years, her friendship with enduring.
Thank You.
Joan

Allie N. from Denver

Allie N. from Denver: After a few years of managing my property on my own, I decided to hire a management company so that I wouldn’t have to worry about handling everything myself.  I talked to a number of different companies but Jenna (Northpoint) was the first person to actually make me fell comfortable and realize exactly what the benefits are of hiring a company such as hers.  Working with her was easy from the start and I have recommended her to a number of friends already, and will continue to do so in the future!

Akhamade

The communication from my property manager is usually quite good, considering I live outside the USA. Whether its proactive or reactive communication – I usually hear from my property manager right away.

Obie in Sacramento

Evaluation Rating: (10) Good service.

Steven in New Jersey

Steven in New Jersey: Evaluation Rating: (10). You guys do a great job! All info is on the website and I receive statements and notices of upcoming deposits. You guys make my life easy! Nothing to suggest.

Tonia in Atlanta

Tonia in Atlanta: Evaluation Rating: (9)
I appreciate the opportunity to both call and email Kevin. He is responsive and also alert me directly to any issues or decisions related to the property. Although the communication started off unreliable at the beginning of the agreement before the house was rented, I am becoming more comfortable and pleased each day with the company and services you provide. We rented our home prior to utilizing your services for four years so it took a lot of trust for us to move forward with an outside company, thanks for the hardwork your company and Kevin has put in to develop this trust and quality of service.

Abhijit in Kansas City

Communication Rating:  (10)
I think the communication is very good!

Michelle in Tucson

Michelle in Tucson: Hi, JoAnn!  Have I mentioned how glad we are to have you as our property manager?  Well, we are.  Many thanks for taking such good care of us.
Sincerely, Michelle

Ron in Tucson

Ron in Tucson: Hi David:
I want to provide you some very positive feedback from Drew Pirie and I on the work that Joann Basham is doing on our property.
Since taking over the property, Joann has done an outstanding job. She’s approached her work in an organized, efficient manner and has communicated very effectively with Drew and I.
We’re both quite confident that the property is in good hands and we’re looking forward to much better results than we’ve had previously.
Thanks for assigning our property to her.
Best regards,

Gwen in Sacramento

Gwen in Sacramento: “I have been working with Scott Olson for nearly three years and with the rest of the Northpoint team for over a year. Scott has been tremendously helpful over the years in helping me acquire and manage two rental properties. Scott was extremely knowledgeable as well as helpful and contractors, financial consultants, and legal services. Having Scott and Northpoint on my side has eased my reservations about being a rental property owner and I would gladly recommend the services of Scott and his team to others.

Heather in Virgina

Heather in Virgina: “Just wanted you to know that you and the services you provide have been awesome! I really feel lucky that I have the best team ever!!!”

Kimberlee in Salt Lake City

Kimberlee in Salt Lake City: “I have been working with the team at Northpoint for over a year now.
They are professional and competent…”

Nancy in Denver

Nancy in Denver: “Northpoint sets a high standard of expectations and is clear about consequences.
They are accessible and responsive

Steven in Tucson

Steven in Tucson: “I can honestly say that I believe David and Northpoint treats my property as if it were his own asset….I now have an unheard of occupancy rate nearing 100%”

Jeff in Long Beach

Jeff in Long Beach: “Northpoint Asset Management has done a terrific job of managing my properties…They focus on the details

Mindy in Tucson

Mindy in Tucson: “They manage 4 of my properties, soon to be 5…What I appreciate most about Northpoint and their staff is their personalized service.

Karin in Sacramento

Karin in Sacramento: “We needed people we could count on to provide superior customer service to Northpoint Asset Management. You are always available and quick to respond to any inquires we have into the property.

Curt in Provo

Curt in Provo: “Rolando [with Northpoint] was great. He was able to negotiate our lease payment down pretty significantly from what the property manager wanted. He also negotiated some flexibility in the deposit in order to help us get into the home we wanted.”

Heather in Salt Lake City

Heather in Salt Lake City: “Thank you for your continued partnership in creating excellent experiences for our Corporate Clientele. I have had occasion to work with several different property management companies in the past and have never felt as confident referring another company to our Corporate Clients and Associates as I do with Northpoint Asset Management, Inc.

Adam in Tucson

Adam in Tucson: “I just wanted to thank Frank Hastings who has been very helpful in the process of managing my property. I’m new to this and I can honestly say that he has managed my property as if it were his own.”

Desey in Phoenix

Desey in Phoenix: “Specifically, your high degree of professionalism and integrity, strong work ethic, and a solid understanding of real estate investing were mentioned; all of which came across to me when we met at the property.”

Sylvia in Tucson

Sylvia in Tucson: “Overall I think you all were great as a property management company and I would refer you to anyone.

Daryl in Phoenix

Daryl in Phoenix: “I think you’ll find David and his team are very professional and are focused on the profitability of the properties for their clients, which sets them apart from the typical property managers..”

Salman in Sacramento

Salman in Sacramento: “I wanted to let you know that I’ve been very happy with Tanya. She found me a tenant in less than two weeks. This was the most painless-tenant-finding-experience I’ve ever had. Tanya went out of her way to help me. I’ve never seen anything like this. I was also thinking that in slow months of winter, it will take a month or so to get someone in the property. She is such a professional and gave me great advice to help screen tenants.

Marija in Chicago

Marija in Chicago: “My daughter and I are very satisfied with his performance. He is hard-working, knowledgeable and promptly answers our questions. We had 2 vacancies; he has already rented one apartment as of the 1st of December.

Cindy in Dallas/Fort Worth

Cindy in Dallas/Fort Worth: “Just wanted to say how nice it was to see the Final Billing & Settlement Statement. In the past it seemed the tenants were always getting their full deposit back, then we had to pay to clean the unit. This was handled the way we’ve been trying to get it handled for years but were never successful. Great job!”

Shiven in Chicago

Shiven in Chicago: “I just wanted to send a quick note to you to thank you . Performance thus far has been nothing short of exceptional. I now feel confident to search for another property which I would hire Northpoint.”

Zaodat in Sacramento

Zaodat in Sacramento: “I earlier referred a friend who said his house is rented. Thanks for doing a nice work!”

Tim in Phoenix

Tim in Phoenix: “Thanks for doing a great job on the lease. Thanks for all your help.”

Heather in Minneapolis

Heather in Minneapolis: “Thanks for making this so easy for us. I am glad we chose your company, it is just what we were looking for.”

Taudra in Minneapolis

Taudra in Minneapolis: “I would just like to say that you impressed Taudra and myself and we look forward to working with you. Thanks for all you help.”

Blake in Utah

Blake in Utah: “We notice you took care of the issues we brought to your attention in our last message. Thank YOU for everything!”

Zandra In Chicago

Zandra In Chicago: “Thanks so much for getting this done. I really appreciate the effort it must have taken to get this finished yesterday.”

Heather in Salt Lake City

Heather in Salt Lake City: “I would like to personally thank northpoint for being so awesome! I have been grateful for the help and kindness I’ve received from matt and john in the ut office. Even when I was freaking out they always kept their cool and treated me with kindness!”

Paula in Phoenix

Paula in Phoenix: ” Shaun was a wonderful help to me in this regard. He was great at targeting the problem and buffering the communication, limiting our exposure to a very complicated matter.”

Rich in Charlotte

Rich in Charlotte: ” I am very impressed with how completely thorough you’ve been in getting my house rented. Please use me as a reference for anyone seeking a property manager in the future..”

Bill and Tessa in Charlotte

Bill and Tessa in Charlotte: “We moved across the country from Sacramento to Charlotte for a job and a farm. We knew we could trust Scott with 3 properties in California. One house in Rocklin north of Sacramento Scott advised us and sold it for a very good price. One house in Manteca near Stockton. Scott will be putting on the market soon. Our house in Orangevale, since the market is doing exceptionally well there, we chose to rent it out instead of selling. Scott got excellent folks to rent the place, and looks like they love it as much as we did! Scott was our realtor in California and always knows the market and people. We like that Scott truly likes working at Northpoint and that Northpoint treats its people well, and does an excellent job for tenants and most of all, us clients. Thank you, Scott Swindell.”

Arlene in Sacramento

Arlene in Sacramento: “I have not met a Property Manager who is very responsive as Scott Swindell. He always responds to my concerns within that day. I can tell he is very dedicated to his job and takes his clients satisfaction as a priority. I have had a Property Manager before from a different company who has not been very responsive and proactive. Because of this, my house got compromised and I spent $12,000 to re-build and fix the damages. Having Scott is like a breath of fresh air. He is always in constant communication about my property. He thinks about quality service and I admire him for that. So far, I am very happy with Northpoint’s services.”

Preston in Sacramento

Preston in Sacramento: “Just a short note to let you know how very much Preston and myself enjoy our new home…

Carisha in Sacramento

Carisha in Sacramento: “I would like to commend the work of one of their Property Managers – initials are SS who is very responsive to the needs of his clients. When I need a question answered, he responds immediately even if it is late in the evening or on weekends. He always keeps me apprised of the property I own and delivers quick results. This is a very positive experience compared to the Property Manager I had before from a different company. He always looks after his clients’ interests (both tenants and owner) and ensures that both needs are met. He prioritizes quality services. So glad to have him.

Marcus and April in Columbus

Marcus and April in Columbus: April and I wanted to take the opportunity to say thank you for making our experience successful. Your efforts are appreciated and always professional. You always address our concerns and needs in a timely manner. You are very easy to work with. As you know it can be very stressful and you put our minds at ease. You were always willing to accommodate our time frames and decisions from beginning to end. In closing, I would recommend your services to associates, friends, and family.

Bill and Tessa in Sacramento

Bill and Tessa in Sacramento: We moved across the country from Sacramento to Charlotte for a job and a farm. We knew we could trust Scott with 3 properties in California. One house in Rocklin north of Sacramento Scott advised us and sold it for a very good price. One house in Manteca near Stockton.
Scott will be putting on the market soon. Our house in Orangevale, since the market is doing exceptionally well there, we chose to rent it out instead of selling. Scott got excellent folks to rent the place, and looks like they love it as much as we did! Scott was our realtor in California and always knows the market and people. We like that Scott truly likes working at Northpoint and that Northpoint treats its people well, and does an excellent job for tenants and most of all, us clients. Thank you, Scott Swindell.

Malcom in Columbus

Malcom in Columbus: I swear that in 3 days, you’ve done more for our property than our Realtor has. Thanks for your great work.

Jerry in Denver

Jerry in Denver: You have been a lifesaver! I was having significant legal trouble with one of my tenants and you stepped in, neutralized the problem, and got a new tenant quickly. I managed my properties on my own, thinking I was being efficient. You have shown me that with your involvement I am able to be even more efficient. You are not just professional, but an expert at what you do!

Bill in Denver:

Bill in Denver: I have been working with Jenna for the past year. She has been very professional and is a delight to work with! She does a fantastic job of keeping me informed and up to date on my home.